iPOS Systems Support Services
We understand the importance of having your problems solved quickly and we work evenings & weekends just like you. No call centre, you will have a dedicated team of specialists looking after you. Our team have all worked in busy hospitality and retail businesses.
iPOS Systems Support Services
Support Helpdesk
We understand the importance of having your Point of Sale & IT problems solved quickly. When you call our helpdesk you will speak directly to an experienced technician who will know your business/computer systems and who will troubleshoot the problem to get you operational without delay.
Our Support team include experienced members with backgrounds in retail, hospitality, IT and even finance. We will ensure you and your business achieve maximum results and obtain the full benefits from an integrated EPoS system. Our in house dedicated Support Team is available 7 days a week, 364 days a year. We even work evenings and weekends, just like you…
To contact our Support Team please call 01463 898 001.
Onsite Support
iPOS Systems also provide onsite support to ensure your system is fully operational and your business is achieving maximum results. We believe that this level of support cannot be achieved by using 3rd party service companies and that is why we only use employed in-house engineers.
Because we understand the rigors and needs of running a business, we fully understand the impact a faulty piece of equipment could have on your business. This is why we supply high quality equipment which has been designed and developed to meet the needs of the retail and hospitality industries. With such robust and reliable equipment, this allows us to be able to also offer a hardware support service to cover those unexpected moments should something break or develop a fault.
IT Support and Maintenance
iPOS Systems are also able to provide an IT support and maintenance service, which provides you with the assurance and confidence of knowing that we are beside you supporting your infrastructure, allowing you to concentrate on operating a successful business. Whether you need us to just look after your back office PC, or need us to make sure your network keeps running, or you want us to look after all of your IT needs, we can provide the level of support you need.
To contact our Support Team or to discuss any support needs, please call 01463 898 001.
Other Services
Support Packages
SaaS - Software / Support / TOW / Maintenance - All Inclusive.
Consultancy
iPOS Systems provide technical advice and guidance to small and medium sized businesses throughout the UK on EPoS systems, Wi-Fi, accounting packages, websites, stock control systems, as well as a whole host of business IT equipment and systems. Our comprehensive Business Consultancy Services are available to enable your business needs and requirements to match with your current (and any future) business plans.
Installation & Training
A dedicated team member will tailor your EPoS System and provide full training to your staff members.
Software Development
Our in-house technical team can design or customise a solution bespoke to your needs.
Do you need an EPoS system that works FOR your business not AGAINST it?
Contact iPOS Systems to find out more
Get the Remote Support Software
Our team are able to remotely control any device including PCs, Tablets, Touchscreen tills and many more, within seconds of your call, allowing us to assist you immediately.
Download TeamViewer Remote Access Sotware.
